The Customer Comes Second
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Type
Book
Authors
ISBN 10
0688132464
ISBN 13
9780688132460
Category
Unknown
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Publication Year
1994
Publisher
Pages
240
Description
The secret of Hal Rosenbluth's success, and his company's, is actually very simple. He concentrates on his employees first and his customers second. The formular works. Rosenbluth Travel was named one of the top ten in The 100 Best Companies to Work For In America, and happy customers have quickly transformed a small family business into a global industry leader, grossing over 1.5 billion annually.InThe Customer Comes Second, Rosenbluth Travel's CEO and entrepreneurial genius, Hal Rosenbluth, reveals new ideas for hiring, performance reviews, technology innovation, and creative compensation. He shows how to build highly effective teams, inspire loyalty, and turn your workplace into a hotbed of creativity where people produce truly incredible results.Find out why this book is causing such a stir; how it can transform you and your company. By the way, your customers will love it. - from Amzon
Number of Copies
2
Library | Accession‎ No | Call No | Copy No | Edition | Location | Availability |
---|---|---|---|---|---|---|
Zaida's Office | 423 | 1 | Yes | |||
Zaida's Office | 424 | 2 | Yes |